Now more than ever, emotional intelligence is the most important skill a leader can learn. And yes, anyone can learn how to be more emotionally intelligent. People call emotional intelligence a soft skill, but we consider it an essential skill.
The so-called soft skills are the prime differentiator between great leaders and mediocre ones in the coming years. Senior leaders are aware of this, and they lament the lack of proficiency they see in candidates. In a recent LinkedIn study, 89% of executives reported that it’s difficult to find people with soft skills. And virtually every soft skill—from conflict management to teamwork, communication skills to problem solving—is related to emotional intelligence.
Emotional intelligence is the ability to be aware of, manage and express one’s own emotions. It’s also the ability to handle interpersonal relationships with wisdom and empathy. There are four aspects of emotional intelligence, also known as EQ. They are: self-awareness, self-management, other/social awareness, and relationship management.Read More